You can rest assured knowing that any information that you provide, either in person, phone, video call, e-mail or via this website, will be protected with the strictest confidentiality.

Please read below policy, as follows:

Cookies
Cookies are used for site analytics only, enabling me to enhance your web experience by improving web pages based on stats and data. I do not have access to your personal machine or device and cannot obtain any information about you. Most browsers automatically accept cookies, however you do have the option to modify browser settings to decline cookies if this is your preference.

External Links
This site may place links to other websites as and when required. These links, once visited by yourself, are not under my governance, care or control and I'm not responsible for the protection and privacy of any information that you may submit whilst visiting these sites. These sites are not covered by this privacy policy and you should take caution when viewing them.

Information Gathered
The information that I may collect from you is securely used for my records only and may be used periodically to promote, improve and market enhanced services and products that may interest you. Personally Identifyable Information (PII) including title, name, e-mail address, phone number, work title and address details are never disclosed or passed on to any third parties without prior consent from you, and are kept under strict and secure conditions with your privacy in mind.

RESTRICTIONS & LIMITATIONS

These Terms and conditions do not grant rights to use, modify, alter, replicate, or adapt any of the initial concepts, sketches, or proposals presented. All initial preparation materials, drafts, visuals, and unused concepts remain the property of Jagz Bains Limited, including unused concepts and designs. These may be utilised by me for future client or conceptual work, ensuring there are no distinct similarities from your designs.

Unless otherwise agreed, I reserve the right, now and in the future, to feature final logo designs and project-related artwork as part of my design portfolio and across digital/social platforms, including print media. Once designs have been completed, paid for and handed over to you, you may alter or adapt the final designs at your discretion and any modifications are done so at your own risk. If you have specific confidentiality requirements, please discuss them before agreeing to the project proposal.

OWNERSHIP & COPYRIGHT

Full payment grants you ownership only of the final agreed-upon designs. Ownership of all design concepts, including preparatory materials, sketches, visuals, and electronic files, will remain the property of Jagz Bains Limited, and in the event of failure to pay, I reserve the right to reuse or amend any of these materials for other clients or portfolio concepts.

I’m unable to assist in regard to trademarks, copyrights, or legal name verification. Please consult with a legal professional should trademark registration be required. You are also required prior to commencement of any project for confirming that your chosen company, product, or name is legally available. Any naming-related legal issues are your responsibility, and no refunds will be provided.

LIABILITY & LOSS

You agree that Jagz Bains Limited is not liable for any losses or damages related to the use of my services, including any amendments, omissions, or external content. Any reliance on information, materials, or designs provided by me is at your own risk.

I ensure all designs are original and, to the best of my knowledge, free from plagiarism or infringement. Clients are encouraged to conduct their own due diligence.

CHANGES & CANCELLATIONS

If you choose to cancel mid-way through the project, refunds are not available. Partial refunds may be possible depending on the nature of the cancellation or satisfactory justification for cancelling. Should I be unable to complete the project due to illness or unforeseen circumstances, a portion of the project budget will be refunded, with completed work delivered where possible for continuity.

I reserve the right to pause or withdraw from a project if there is a reluctance to finalise payment or cause disruption in the way of aggression, abuse or non-compliance with sign-off’s. Fair warning and opportunities to remedy any issues will be provided, and suspensions or terminations due to such conditions will not result in refunds, and ownership of all designs will remain with Jagz Bains Limited.

In circumstances beyond my control preventing me from fulfilling obligations under these Terms of Service (i.e. natural disasters or other unforeseen events-force majeure), provided I notify you promptly and resume work where and when possible, I will not be held in breach of contract.

FEES & COSTS

I reserve the right to request a percentage deposit before commencement of work. If a deposit is requested, you will receive an invoice, with payment to be made within 14 days of the date on the invoice. By making the deposit payment, you accept these Terms of Service and enter into a contract with Jagz Bains Limited.

The remaining balance for the project and related services will be invoiced before delivering any final design files or other project materials. I retain the right to withhold final delivery until full payment has been received. In the event I do not hear from you for over one month, I reserve the right to invoice at an earlier time.

All invoices are to be paid within 14 days of issuance. Should an invoice remain unpaid for more than 30 days, I reserve the right to charge for any costs associated with collection efforts.

TYPOGRAPHY & FONTS

I am prohibited from providing clients with a copy of any font/typeface that I have personally purchased. Any fonts or typefaces purchased by me for the final designs or related project assets are subject to commercial licensing laws, granting full usage rights solely to the license holder. If you would like to use a font/typeface that I’ve acquired for commercial use, you must purchase the respective license and register it under your name. I will always share information on the typefaces used and where they can be licensed. It is the client’s responsibility to acquire any required font licenses.

Most fonts used in logos are converted to vector format, therefore do not require licensing. However, if you need the font for editable purposes yourself, (i.e. for printed or web usage), you must secure a separate license.